Secretary-Wards Others 263 views

Job Description

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  • Experience 0-5
  • Salary Not Disclosed by Employer
  • Meet the patient in the room with a smile and introduce with name
  • To visit all patients in the assigned ward , enquire  and attend to  his/her needs everyday 
  • To co-ordinate with other departments in attending to the patient’s need.
  • To co-ordinate with Nurses to raise investigations as mentioned in the staff communication book.
  • To give Patient and family education to the patients about discharge process a on the day before discharge for planned discharges and on the day of discharge for unplanned discharges.
  • To coordinate with the Primary team for finalization of discharge summary.
  • To send updated billing cards to the billing department for discharge patients in coordination with the nurse.
  • To give authorization form to the patient for the pending reports which is not ready during discharge.
  • To collect the feedback forms from the discharged patients.
  • To dispatch discharged blue folder to the medical records as per policy after online acknowledgement.
  • In case of death, to be with the relatives and extend all help until they leave the hospital and to inform various departments  like Security, Billing department, MRD,  Admission, Dietary and Housekeeping.
  • To co-ordinate with Ambulance department if the patient needs ambulance for transportation.
  • After surgery if the patient is shifted to CCU inform the patient’s relatives about double occupancy procedure and check in the admission for availability of room.
  • To ensure appropriate handing over across shifts
  • To participate and contribute in the departmental quality initiatives
  • To be aware of department’s performance objective
  • To carry out data collection / support in data collection
  • To adhere to the safety norms of hospital and follow both patient safety and staff safety rules.
  • To perform any job / task as and when assigned by the superior


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The Cradle, an initiative of the Apollo Hospitals Group, brings to Gurgaon a pioneering and revolutionary concept in birthing. The Cradle signifies the luxury of a 5 star hotel, the comforts of home and the unifocal approach to deliver the highest medical care in the field of Obs/Gynae. The Cradle has state of the art infrastructure with regard to obstetrics, gynecology and neonatology. The Cradle is the first of its kind in the country to introduce the concept of LDR (Labour, Delivery and Recovery) rooms – that eliminates the need for prospective mothers to be bundled in and out of endless rooms before and after delivery.
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